If a broker is involved in a transaction where the terms include a promise not to engage with certain buyers, what action should be taken?

In this scenario, the appropriate action is to refuse the listing due to discriminatory practices. A promise to not engage with certain buyers could imply discrimination based on protected characteristics, which is against fair housing laws and ethical standards in real estate.

Refusing the listing protects the integrity of the brokerage and ensures compliance with laws that promote equal opportunity in housing. Brokers have a responsibility to uphold ethical standards and to avoid participating in practices that could lead to discrimination.

While proceeding with the listing as agreed or ignoring the condition to find buyers may seem like a way to close the deal, such actions could result in legal repercussions and damage to the professional reputation of the broker. Consulting a legal advisor could provide clarity on the situation, but the primary action should be based on the commitment to fair practices, making refusal the most responsible choice.